Morrisons doorstep deliveries

As a way of helping our customers who are self isolating, elderly, vulnerable and not able to visit a shop, we’ve created a telephone order service; Morrisons Doorstep Delivery, and have enabled our Community Champions with the extra hours and tools they need to truly support their local elderly and vulnerable customers.

Our Customer Services team have set up a dedicated elderly and vulnerable phone line for those customers to place an order over the phone. They can choose from a Food Box or place an order from a selection of 45 essential groceries. The order is then matched to a local store, within a 10 mile radius, who picks the order and delivers it directly to the customer the following day.

If you have friends or family in need of this help and are unable to shop in-store, please ask them to call 0345 611 6111 and select option 4 to order a Food-box or 5 to place an order for Doorstep Delivery.  Orders must be placed before 4 pm for delivery the following day.  Phone lines are open 8 am to 4 pm, Monday to Friday.

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